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Common questions
What should I bring on exam day?
A valid, government-issued photo ID with your name exactly as registered. Some exams need a second ID. Check the exam page or ask us.
Can I reschedule or cancel?
Usually yes, but deadlines and fees are set by the exam provider. Tell us as early as you can and we will explain your options.
How soon will you reply?
We aim to respond within one working day during opening hours.